About Us

Dorna Wheatley

Dorna Wheatley, is the Manager and a destination specialist, that resides on the island of Tortola. She has extensive knowledge in business and hospitality mananagement, she has worked in various capacities in the industry for over 25 years. She is personally involved with her team in every job, ensuring that each clients requests are met and carried out from the airport transfer, to the logistics of your vacation or event.

James Richards

James Richards is our friendly photographer and photography is his game. He is a very creative person when it comes to lens in his hands. He looks for the best opportunities to take that perfect photo of Royal Concierge guests.

Kenisha Henry

I'm Kenisha Henry. Ambitious, detail oriented, and organized are the qualities that keep me grounded. As the P.A to the manager, I keep all aspects of the business operating smoothly and effectively. As the saying goes, "To be at someone’s right hand is a good and rewarding position".

Kierra Balcombe

Kierra Balcombe grew up in the British Virgin Islands where her interest for customer service was sparked. In high school she worked for two family owned businesses, that introduced her to the service industry. In the midst of building her experience she graduated Valedictorian where she completed the Hospitality, Tourism and Culinary Arts program, at the Virgin Islands School of Technical Studies.

Kierra, migrated to the U.S. where she obtained an Associate’s degree in Hospitality Management from Valencia College, a Bachelor’s degree in Hospitality Management and a Master’s degree in Integrated Business Management from the University of Central Florida.

Kierra has worked in various capacities in the service industry including customer service representative, tour guide, meeting planner and front office manager, for well known resorts like Peter Island Resort and Spa, Marriott International and Rosen Hotels and Resorts.

Kierra, is currently working remotely however, her passion for service makes her an exceptional employee. She loves being apart of a service that creates lasting memories for Royal Concierge Service guests.

Jheanique Guishard

At Royal Concierge, Jheanique Guishard, is an agent/employee that stands out for her expertise in curating immersive cultural and adventurous experiences. Resulting in a memorable and lasting impression on your visit to the British Virgin Islands...

Alisha Prescott

Alisha Prescott our newest addition to the team is a greeter/concierge.

Meet our team

Rawle - Driver

Ralphie - Driver

Gotto - Driver

BERNARD - Driver

Jean Dispatcher & Rico Jr. Dispatcher - Driver

What Our Customers Say

We take pride in serving our customers with the best experience. Read what they say.

  • star ratingMy husband and I booked a day trip excursion while on a NCL cruise. Our driver met us at the port and escorted us to his van. The van was... read more

    TLBRDH1971
    April 10, 2019

    star ratingGreat Day with Private Taxi - We arranged a private taxi in Tortola for our day in port. We arranged this via email and it went very smoothly! We wanted a tour of... read more

    montagueQ6143TX
    January 2, 2019

    star ratingGreat Time - This was a really awesome experience. There was some confusion as to the transportation to Josiah's beach, but they sent a taxi to pick us up and it cost 60.00... read more

    jgbogus
    May 16, 2017
  • star ratingHire with confidence! - I lead a group of friends to the BVI most years to bareboat for a week or two. We take as many as 12 people sometimes. For those who travel... read more

    Matthew B
    May 1, 2017

    star ratingVery Reliable! - It's always a pleasure working with Royal Concierge! They respond quickly to emails and is always eager to find the best options for guests. We've witnessed first had how professional... read more

    Ultimate_ChefsVI
    April 25, 2017

    star ratingRoyal Concierge met my guests at the airport on Beef Island. My guests were escorted from their commercial flight to a cool and comfortable lounge area whilst a Royal... read more

    lsha2017
    April 24, 2017
  • star ratingProfessional Service - Royal Concierge provides excellent service. My husband, children and myself came to the BVI via cruise ship. A representative from the company, greeted us with a personalized sign and ensured... read more

    elizabethr0dgers
    April 22, 2017

    star ratingA True Partner in Creating Memorable Travel Expriences - Our Company in St. Thomas partners with Royal Concierge BVI in providing Group Experiences in many of the British Islands. Offering Customized itineraries, Day Trips, Island Tours, Transportation, Meet &... read more

    randallvi29
    April 21, 2017

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